Boost Customer Satisfaction by capturing feedback from your Website!
Don’t wait for customers to visit your store to gather feedback! Capture valuable insights when they visit your website with our Web Smileys. Engage customers in real-time and optimize your business today!
Why TellUsFirst?
- Realtime Customer Feedback
- Easy to use software
- Over 25 years experience gathering customer feedback
- Use data-driven insights to improve decision making
- Very cost effective, no hardware costs.
Platform Benefits
- Improved customer satisfaction and retention
- Convert unhappy customers into loyal happy customers
- AI analysis and hinting saves you time in reading and managing your customer's feedback
Trusted By
Effortlessly set up our Web Smileys and begin gathering feedback from your website
Stay ahead in the competition by harnessing the power of our Web Smileys! Gain an edge by collecting valuable insights directly from your website visitors. Understand, Adapt, and Thrive in the Dynamic Business Landscape Today!
Click on any smiley face or the feedback button on the bottom left
Uncover how our Web Smileys can help you transform your business and enhance customer engagement. Your website can have these smileys with your business specific customisations.
Increase your revenue by making data-driven decisions
TellUsFirst helps you visualize your customer feedback data in a way that makes it easy to identify trends, opportunities for improvement, and areas of strength. With our easy to use dashboard and report tools, visualize data in real-time and gain valuable insights into customer sentiment and satisfaction.
AI powered feedback analysis to transform your business
With the customer feedback collected from our system and with our very own AI bot cross verifying the feedback, you can get valuable insights provided by your customers to understand where your business needs to improve. Addressing these concerns will lead to increased customer loyalty and positive word-of-mouth recommendations.
Advanced text analysis quickly brings your focus to the words that really matter
Customer feedback messages are crucial for any business. With our advanced text analysis tools like Smart Text Highlighting and positive and negative WordClouds, you can save time and easily understand the ‘Why’ behind your results.
Effortlessly gather insights straight from your customers' inboxes with our Email Smileys. Elevate your email engagement and drive business success today!
Client Testimonial
“TellUsFirst helps us better understand what our customers want from their customer journey and their shopping experience“
Michelle Donnelly Customer Experience ManagerHenderson NI Retail Group
