Get feedback from your website visitors using our Web Smileys
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Instant customer feedback
Instant insights for your business
Scalable to meet your needs
Suitable for single site to multi-location businesses.
Cost-effective solution
Feature packed with reduced running costs
Intuitive reporting
User-friendly reports packed with insights
Web Smileys Visitor Feedback
Our Web Smileys allow your visitors to your website leave feedback after their experience.
TellUsFirst allows you to insert a variety of pop-up feedback boxes on different pages of your website, in different locations i.e. to the side, at the bottom, pop-up box etc.
You can request feedback from your website users on their shopping/browsing experience with a simple click of a button.
Our Web Smileys put the power in your hands to understand exactly how users are interacting with your site.
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Web Smiley Features
Our Web Smiley Feedback platform has a range of benefits to our Clients:
How your Website Users access the Feedback Platform
Your Website Users can access the survey through a variety of means. Some of these include:
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How Our Web Smileys Work
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A customer visits your website, and is asked to leave feedback on their experience.
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When ready, the customer simply clicks on the smiley which best describes their experience.
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The customer is then asked to leave a verbatim comment if they wish - Simple. That is the end of the survey.
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The beauty of TellUsFirst™ is that it can be customised to each Business’ needs. Where necessary, if a negative reaction is selected, a member of management can be notified instantly thus, allowing them to contact the customer to step in and possibly rectify any issues or negative critique.