TellUsFirst™ provides real-time customer feedback you can use to improve your business.
It’s an online solution, accessible through any device, which means no added in-store hardware costs.
It enhances your customers experience, satisfaction, loyalty, and happiness!
Store Smileys – Measure the CX in your physical stores/premises
Web Smileys – Gather feedback from your Website Visitors
Email Smileys – Gather feedback from your outgoing emails
TellUsFirst, your Customer Feedback Software, empowers customers to share real-time feedback on their business experiences. This valuable input drives continuous improvement, and with provided contact details, you can swiftly address any concerns, ensuring proactive customer satisfaction.
For sustained business growth, capturing customer loyalty is essential. With TellUsFirst™, our advanced Customer Feedback Software, identify areas for improvement by consistently measuring and enhancing customer satisfaction. We prioritise customer loyalty, ensuring satisfaction and appreciation after every visit.
In a dynamic business landscape, stay ahead of competitors by implementing effective measures for ongoing success.
Access live data and customer engagement feeds directly to any mobile device. View your results and your online dashboard on your mobile.
TellUsFirst allows you to contact unhappy customers within minutes of them leaving feedback.
Gain clear insights from the unstructured data like customer comments that can help tangible improve your CX efforts.
We provide you with the perfect opportunity to turn your detractors into promoters using the internationally recognised measure of your customer’s willingness to recommend your company’s products or services to others.
TellUsFirst, your Customer Feedback Software can be easily accessed by your customer through a variety of channels:
The information gathered through all of these access points is synced to your company’s personalised TellUsFirst account and the information is instantly visible in the dashboard.
Michelle Donnelly
Customer Experience Manager
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